For Digital Products
We decided to go green and digital in order to reduce our carbon footprint as course creators.
This content is 100% digital so there are no refunds.
We do this for a few reasons:
(1) We believe commitment and follow-through creates momentum. We’ve found that people who don’t have the option to back out of their commitments get better results. Go Figure!
(2) Our digital delivery enables us to help you move forward and get started on your goals quickly (like right away!) without waiting on snail mail. This means once you complete your purchase your download is delivered instantly via your receipt email.
So - if you’re committed, register. If you’re not committed to changing your life and faith-walk, you can still enroll - but there are still no refunds! :)
For Physical Products
We have a 30-day return policy on physical products, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.